FAQ

1. How does the device work?
It uses gentle cranial electrotherapy stimulation (CES) to calm the nervous system, balance brainwave activity, and promote natural relaxation for deeper sleep.

2. Is it safe to use?
Yes. The device is non-invasive, drug-free, and backed by decades of research in neurostimulation. It’s designed for safe, daily use.

3. How long should I use it per session?
Most users benefit from 20–30 minutes per session. Use it before bed or anytime you need to unwind.

4. How soon will I notice results?
Many feel calmer after the first few sessions. For lasting improvement in sleep and stress levels, consistent daily use for 1–2 weeks is recommended.

5. Can I use it while traveling?
Absolutely. It’s compact, lightweight, and rechargeable — ideal for flights, hotels, or anywhere you need to rest and reset.

6. Do I need an app or Bluetooth connection?
No app required. The device is simple and self-contained — just turn it on and start your session.

7. What’s your return policy?
We offer a 30-day money-back guarantee. If it’s not right for you, return it for a full refund — no questions asked.

8. What are the shipping times?
We provide free worldwide shipping. Delivery typically takes 5–10 business days, depending on your location. You’ll receive tracking details once your order ships.

9. Do you ship internationally?
Yes. We ship to most countries worldwide, with local fulfilment centres to ensure faster delivery.

10. How can I contact support?
Our team is available Monday–Friday, 9:00–17:00 (GMT+2). You can reach us through our contact form or by email — we usually reply within 24 hours.